FAQ - The Basics

What is a Menu Link?

Adding a Menu Link page to your website will allow you a add a Menu Button with a link that you specify so that when the menu button is clicked, it will take the viewer to the page you have specified. It provides the same function as adding a link to an image or a piece of text does, but appears in your menu.

There is no page to add content - images/text to when choosing this page.

Link options include: (Subject to change)

  • Link to a page on this site
  • Link to news/events/gallery/faq pages - (if there are any found on the site)
  • Link to shopping category page
  • Link to shopping product item
  • Link to a file on the site
  • Attach a new file/PDF/Word etc
  • A URL (link) to another website
  • An email link to an email address

How to add a Menu Link and link it to any page or category etc

  1. Go to Web Pages and then select Add a New Page
  2. Select the Sub Menu and Menu Link Pages option
  3. Give the button a name, and use the wizard to select where you want the link to point to.

How to use this FAQ
Here are some tips on finding the right answers in this FAQ

Create a Website Tutorial (Printable)
You may find it easier to print out the following steps to help create your website.

Editor Quick View
This page quickly outlines the toolbar functions in the editor

How to add a new page

How to delete a page

Adding / Renaming a custom filename to your pages
You can give your pages unique filenames and rename in bulk as needed

How to change the website name
Where to go to change/rename the text that appears in the heading of the website (standard templates)

How to edit the Footer
You can edit your templates footer area via the Design menu.

Save Changes | Preview | Publish
A quick overview of the editor buttons and what they do

How to link to a page or file (Drag Drop Editor)
How to use the Drag and Drop editor including adding links

How to create a linkable button (Drag Drop Editor)
Add or create a button link in your content using the drag drop editor

How to link to a page or file (TINYMCE editor)
Select the text you want to link and click the chain icon to launch the link wizard

How to add a button link in TinyMCE
You can style a link as a button in the TinyMCE editor.

How do I switch between websites
If you have more than one website here is how to switch between them.

Clearing your browser cache
Detailed instructions on removing stored information from your browser.

I've made changes in the CMS but can't see it live?
This is the most common issue our support desk faces. Browsers cache pages and this causes you to see old/stale content. If this is your issue, there are several answers...

Changing Contact Details
How to change your contact details on the site and your account

Glossary of website-related terms
Not sure about website terminology? Find the definitions of all the web-related terms we use

Preferred Web Browsers
The preferred web browsers for editing content in our CMS is Google Chrome - for both PC and Mac. However, we do widely support Internet Explorer, Firefox, Safari, Opera, etc. Usage of our WYSIWYG rich content component may differ from browser to browser.

10 tips everyone should know
Here is a quick list of things that everyone should know.

Publishing Changes
Read here about the importance of publishing changes

Logouts / Session Expired / Can't edit page X
If you keep getting logged out after only a few steps, then the problem is to do with session cookies... You need to enable these... here are some tips

Setting page options via the OPTIONS tab
You can change settings to do with any page via the OPTIONS tab.

How do I change my Website Fonts?
You can change the fonts used by the website via the DESIGN > Fonts and Text Colours button

Add a Logo
How to add a logo to your website


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